ClassOnLive

David de ClassOnLive

General Troubleshooting

I have uploaded a video/recording to a training but it does not appear

Videos/documents are not uploaded correctly

Clearing your caches and accepting cookies

General Incidents

The "Share Screen" button doesn't appear in the virtual room.

Extensions in your browser

My microphone doesn't work

My webcam isn't working

My webcam and/or microphone are not detected.

Restarting your computer and modem

I see a room not enabled, what do I do?

My recordings are choppy or have too many files.

My picture/audio quality is poor (one-on-one or group rooms)

My assistants tell me that the image/audio quality is not good.

My recordings don't appear

Updating your browser

Checking my internet speed

General tips for broadcasting or streaming in-person events

Videoconference Rooms

I can't hear/see the speaker well

Student Incidents

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